FAQ's

The word "straight hair" refers to naturally straight hair. Without heat or chemical treatments, straight hair is entirely natural, smooth, and straight. Most people in Asia, particularly Vietnam, who export the most hair extension items, are born with straight black hair. The bulk of straight, black hair that you see is virgin hair, which is extremely high-quality, completely new, and unprocessed. The benefits of this hairstyle are as follows: it's high-quality, smooth, natural, and straight. Natural straight hold curls better due to it being unprocessed and being in its natural state.

When it comes to hair extension products, bone straight and straight hair are fairly comparable, with the exception of the primary texture variation that determines how bone straight hair appears. The smooth straightness of this product, in contrast to perfectly natural straight hair, is primarily due to the influence of machines and tools. Heat has already straightened bone straight hair. It does, yet, still have a smooth, shiny feel. This for our dolls who prefer low maintenance bundles doesn’t require a lot of straightening as it will remain bone straight.

Due to the nature of our products all sales are FINAL. All sales made during promotional periods are final. However, if the item has a defect, an exchange will be provided. We do not offer exchanges or refunds unless there is a defect with the product due to our mistake. To report an issue with your order , you can contact us ccluxecollection@outlook.com with your name and order number. Please wait up to 24-48 hours for a response

With the right maintenance and care, hair can last up to 3-6 years. Check out our Hair Care section for more tips on how to care for your hair.

The number of bundles needed will vary depending on the style you are looking at; shorter lengths and mid-length hairstyles, for instance, may just need two bundles. This corresponds to 22 inches and smaller. Wefts on longer bundles are typically shorter, hence buying three bundles is strongly advised. But always contact us at…. If you need further guidance on what is required for what hairstyles, and we will be more than happy to help.